What do I do if my store is not working?
What do I do if my store is not working? The simplest fix is to reset the Windows Store cache, which may have become cluttered and buggy over time. To do this, hit Ctrl + R, then in the Run box type wsreset and hit Enter. A command prompt window should show up, which indicates that Windows is resetting the Store cache. What to do when Microsoft Store doesn't launch? Check for connection problems and make sure that you're signed in with a Microsoft account. Make sure Windows has the latest update: Select Start , then select Settings > Update...