Common questions

Why is my Sirius Radio not connecting to the Internet?

Why is my Sirius Radio not connecting to the Internet?

The radio is attempting to connect to the SIRIUS Internet Radio service. If this message is displayed more than one minute, make sure your network is connected to the Internet. To verify that you have an Internet connection, refer to “To force the radio to check for a software update:” on page 62 and follow the procedure.

What to do if your Sirius ttr1 is not working?

Your SIRIUS TTR1 Radio has been designed and built to be trouble-free but if you experience a problem, here’s some troubleshooting hints. You can also call SIRIUS Customer Care at 800-869-5964. The radio is attempting to connect to the SIRIUS Internet Radio service.

How to call customer care for Sirius Radio?

You can also call SIRIUS Customer Care at 800-869-5964. The radio is attempting to connect to the SIRIUS Internet Radio service. If this message is displayed more than one minute, make sure your network is connected to the Internet.

What to do if your SiriusXM antenna is bent?

Make sure the SiriusXM antenna cable is not bent or broken. Turn your SiriusXM radio off, then on, to reset this message. If using a Dock & Play or Portable Radio, remove the Radio from its docking cradle and then reinstall to attempt to reset this message. The channel you’ve selected is not currently broadcasting.

Why does Sirius XM say no network connection?

Okay, Sirius uses a direct connection to the Denon, and does not require an internet connection, so the “No network connection check config”, would be telling you something else. Now have you selected the Sirius Source setting on the Denon? Also, if you try to select other sources, do you get that same message (CD,AUX, TV, etc.)?

What to do if your Sirius Radio is not working?

SiriusXM radios have been designed to provide you with trouble-free performance without the need for servicing. If your radio does not appear to be functioning properly, please try these helpful troubleshooting tips. Please note, messages displayed on your SiriusXM radio screen may vary slightly from what’s noted below.

Make sure the SiriusXM antenna cable is not bent or broken. Turn your SiriusXM radio off, then on, to reset this message. If using a Dock & Play or Portable Radio, remove the Radio from its docking cradle and then reinstall to attempt to reset this message. The channel you’ve selected is not currently broadcasting.

How can I get my SiriusXM signal to work?

If you’re in an area where your radio should be getting a SiriusXM signal, try refreshing your radio. Your SiriusXM radio works by broadcasting a low power FM signal.

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Ruth Doyle