What to do when you need technical support for Mastercam?
What to do when you need technical support for Mastercam?
When calling for technical support, please follow these guidelines: Be sure you have already tried to contact your Mastercam Reseller. Provide your contact information, the Mastercam version you are running, and the serial number of your license. Be ready to describe the problem in detail. Be in front of your computer when you call.
When to email CNC software for technical support?
If your Mastercam Reseller is unavailable, you can email CNC Software, Inc. at any time. Your request for support will be processed Monday – Friday, 8:00 a.m. – 5:00 p.m., ET. When emailing for technical support, please include: The version of Mastercam you are running. The serial number of your license.
How to fix bad NC code in Mastercam?
Provide the “bad” NC code file that is being output from Mastercam. Make sure this code was generated with the Mastercam file you have included. Provide the “good” NC code file that shows the corrections needed. You can make a copy of the “bad” NC file and edit it, replacing the bad code with the desired code.
How can I get data from my Mastercam?
Mastercam customers should use the Zip2Go utility to gather Mastercam part data into a .Z2G file and attach this file to the email. This can be found in the Help menu.
When calling for technical support, please follow these guidelines: Be sure you have already tried to contact your Mastercam Reseller. Provide your contact information, the Mastercam version you are running, and the serial number of your license. Be ready to describe the problem in detail. Be in front of your computer when you call.
When to call CNC software for technical support?
If your Mastercam Reseller is unavailable, you can call CNC Software, Inc. Monday – Friday, 8:00 a.m. – 5:00 p.m., ET. When calling for technical support, please follow these guidelines: Be sure you have already tried to contact your Mastercam Reseller.
Provide the “bad” NC code file that is being output from Mastercam. Make sure this code was generated with the Mastercam file you have included. Provide the “good” NC code file that shows the corrections needed. You can make a copy of the “bad” NC file and edit it, replacing the bad code with the desired code.
How much does mastertech Dent protection program cost?
The MasterTech™ Dent Protection Program allows for easy and effective removal of dents and dings which will help to maintain your vehicle’s quality. The Primary level of coverage includes vertical dent and ding protection for your vehicle up to $500.
