How do I contact Ezbuy Singapore?

How do I contact Ezbuy Singapore?

You can now contact us at 6567 8880 for any urgent matters. Alternatively, you can also contact us via “My Enquiry” function under your account.

How do I reset my Ezbuy password?

If you’ve forgotten your password, please enter your email address. We will sent a link to your email, and you can reset your password.

Can Ezbuy be trusted?

Ezbuy is not trustworthy. I strongly discourage you to even try their service. They have cheated on our parcel and refuse to come forward with an explaination. A company that can accept fault signature on delivery practice and still hiding behind email is definely NOT acceptable.

How do I get a refund from Ezbuy?

In the event of any after-sales issues, please send us an enquiry via your Account, or email us at [email protected]. We will reply to your enquiry within 3 – 5 working days. If you are not completely satisfied with your purchase, you may file a claim within 3 days from the collection date of your purchase.

Is Taobao and ezbuy the same?

It’s a product anyone could use. We selected a brand-less one from Taobao, and we copied the link from Taobao and used that link to search for the same item on ezbuy. Now, right off the bat, you’ll notice one key thing: It’s the same item, with both prices in Chinese Yuan exactly the same.

What happened to ezbuy?

Shortly after its Series C funding, US-listed Chinese online retailer LightInTheBox acquired Ezbuy for nearly US$86 million (S$116.63 million). Founded in 2007, LightInTheBox sources products directly from China-based manufacturers and sells them to online buyers around the globe.

How do I buy Ezbuy with Taobao?

1. Get Your ezShip China Address. Okay first up, head to your ezbuy app and navigate to the “Mine” section on your homepage.
2. Pasting ezShip Address into Taobao. Now, it’s time to input the address on Taobao.
3. Submit Your Order Details to ezShip.

What is Prime Ezbuy?

Prime is a subscribed membership programme exclusive to ezbuy existing customers. The membership fee is S$99 per year and this enables you to enjoy the Prime member only benefits for one whole year.

Is ezbuy or Taobao cheaper?

Hence, the shipping prices for both ezbuy and ezShip became cheaper than Taobao. During usual times without the promotions, ezShip would have been more expensive than Taobao, and ezbuy would have been only S$2.29 cheaper than Taobao.

Is ezbuy Prime membership worth it?

If you have really heavy furniture and items you want to ship from Taobao, ezbuy Prime may still be worth it for the flat S$2.99 shipping.

Can Ezbuy ship liquid?

Sensitive Air shipping method is specially for customs sensitive items or items restricted by normal transportation. Such items include, but not limited to, small amount of air-tight food, battery, liquid, cream, gel products, cosmetics.

How long is ezShip storage?

At our USA warehouse, we offer 30 days of free storage for ezShip orders while waiting for your orders to arrive for consolidation. Subsequently, storage charges will be charged at S$1 per order per day regardless of parcel weight. For items held at warehouse for more than 60 days, it will be considered abandoned.