How do I get my money back from Lime?

As a policy, except to the extent required by applicable laws, we do not offer refunds for your use of our Services, and any exceptions to this policy are in our sole discretion.

How do I cancel my Lime subscription?

To cancel your subscription plan:

Log into your LimeSurvey account.
Select “Billing History” from the profile menu (in the top right corner).
Locate the plan that you wish to cancel, and click the “Cancel this plan” link at the bottom of the Plan Information section.

Why can’t I end my Lime ride?

The app may not permit you to end your ride if the vehicle(s) are in a prohibited area. You may incur fines if you or your guests abandon your vehicle(s) in these areas. Once you’re done riding, you must end your ride via the app and receive confirmation.

What is Lim ride cost?

Lime’s scooters cost $1 to unlock, and then 15 cents for each minute of riding.

Does lime money expire?

Unless we state otherwise in the specific promotion terms, we limit these to 1 per user and account, they can’t be combined with other offers, they are not valid for cash, they will expire in accordance with their terms, and are not transferable or permitted to be resold.

How long does it take lime to refund?

Refunds can be received by sending an email to [email protected]. It may take seven to 10 days for refunds to process, the company said.

How do I cancel my Lime scooter?

Users can rent a Lime scooter through their Uber app. To end your trip, open the Uber app and tap to end ride. You will see an in-app receipt showing the final fare for your ride.

How do I dispute a charge on a Lime scooter?

If you disagree with any charges we have made to your account, you must let us know within 10 business days from the end of the month in which the disputed charge took place. To resolve any disputed charges, we will need certain trip information, including the date and approximate start and end times of your trip.

How do you get free rides on Lime scooter?

Here’s the quick and dirty summary:

Download the app.
Create your Lime account.
Enter your credit or debit card information.
Enter a promo code: LIME5RESPECT.
View the Lime map to determine where the nearest scooter or electric bike is.
Go to the area and locate the scooter.
Unlock the Lime by tapping the “SCAN TO RIDE”

Can you leave Lime bikes anywhere?

You can end your ride and park the bike practically anywhere in public, and the hire ends as soon as you lock the rear wheel.

What is Lim temp hold?

This hold ensures there are enough funds available to pay for your ride. We release this temporary authorization immediately after your ride ends.

What is the weight limit for Lime scooters?

According to the Lime user agreement, Lime electric scooters have a rider weight limit of 300 lbs. Our Products are unfortunately not indestructible, so please take good care of them when they are in your hands.