How do I get my Express Scripts ID card?
How do I get my Express Scripts ID card?
Where can I find forms or get a new member ID card? On the website, you can go to “Health and Benefits Information” from the home page menu to view links to print home delivery and claims forms as well as questionnaires. If your plan allows, you can also print an ID Card.
Does Express Scripts have a card?
How do I know if I am an Express Scripts member? Members include those who have Express Scripts prescription benefits through their employer, health plan, or directly via Medicare Part D. Depending on your plan, you may have received an Express Scripts member ID card.
How do I speak to a live person at Express Scripts?
Tell us a little about your needs or challenges and let’s start the conversation. For help with your prescription benefit or prescriptions filled through the Express Scripts Pharmacy, call Patient Customer Service at the number on your prescription ID card or call 800.282. 2881.
How long does it take to get a prescription from Express Scripts?
We usually process orders within 48 hours after we get them. Your medicine should be delivered in about 8 days (10-14 days if it’s a new prescription). Please make sure you have a 1-month supply of your medicine on hand when you place your order. You can check your order status any time at the Express Scripts website.
How do I add a prescription to Express Scripts?
Call 844-516-3323 to speak with a prescription benefit specialist or sign in at www.Express-Scripts.com/StartHD and select “Transfer your retail prescriptions” to get started. We’ll do the rest.
How do I refill my prescription at Express Scripts?
You can refill your prescriptions one of 3 ways:
- On the web. Log on to www.Express-Scripts.com.
- By phone. Call the Express Scripts PharmacySM at (866) 553-4125 24 hours a day, 7 days a week to speak to a representative or use our automated system to reorder your prescriptions.
- By mail.
What is prescription insurance card?
Your prescription insurance card tells the pharmacy how to bill for your prescriptions. This is always a different process and system than is used by doctors to bill for their services, though the information needed might be on your medical insurance card.
Can you call Express Scripts?
For general questions, please call our Patient Customer Service at the number on your member ID card or call 800.282. 2881. For technical support or assistance with your online account, please call 800.711. 5672.
Can my doctor call in a prescription to Express Scripts?
On or after 1/1/2015, if your prescription requires prior authorization, you or your doctor can initiate the prior authorization review by calling Express Scripts at 1-800-753-2851.
How do I submit a prescription to Express Scripts?
