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How do I contact Viva Aerobus?

How do I contact Viva Aerobus?

  1. +52 81 82 150 150.
  2. [email protected].

Is VivaAerobus customer service 24 hours?

Step 1. Contact the MAS Servicios call center, which is available 24 hours a day.

Is VivaAerobus reliable?

Viva Aerobus is Certified as a 2-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating covers cabin and ground staff.

Who is the owner of Viva Aerobus?

Grupo Viva Aerobus, S.A. de C.V.
VivaAerobús/Parent organizations

Can you cancel VivaAerobus flight?

Yes! VivaAerobus allow cancelations free of charge, as long as you request it within 24 hours after the purchase of your ticket and with at least 7 days prior to the date of the flight. If you miss this 24 hour period, your ticket becomes non-refundable.

What terminal is VivaAerobus?

Terminal 1
Departures Terminal: Viva Aerobus uses Terminal 1 at Mexico City Airport.

Can you cancel Viva Aerobus flight?

When can I check in VivaAerobus?

Yes, you may check in for your Viva Aerobus (VB) flight at the airport ticket counter from 2 hours to 45 minutes prior to departure for domestic flights and from 3 hours to 45 minutes prior to departure for international flights.

What kind of planes does Viva Aerobus use?

In October 2013, VivaAerobus has signed an agreement to order 52 Airbus A320 aircraft for $5.1 billion, making it the largest order by a Latin American carrier. On May 15, 2014, VivaAerobus received and started using Airbus A320s.

How old are Viva Aerobus planes?

Viva Aerobus Fleet Details and History

Viva Aerobus
Started Operations 30 Nov 2006
Base / Main Hub Monterrey General Mariano Escobedo International (MTY / MMMY)
Fleet Size 51 Aircraft
Average Fleet Age 1 5.1 Years

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Ruth Doyle