How do I transfer money from my SmartRider?

How do I transfer money from my SmartRider?

Standard Card, Concession and Pensioner

1. If you obtain your new SmartRider at an InfoCentre – you can transfer the balance from your hotlisted card onto your new card at time of purchase.
2. If you obtain your new card at a SmartRider Retail Sales Outlets – wait 24 hours after we have issued your new card, then contact the.

Why is SmartRider not active?

Your SmartRider stores information including your concession status, Autoload status and card balance. If you do not travel/ tag on in the first week, or if it has been over two weeks since you last used the card, it is possible that the pending action will not be applied to your SmartRider on the first try.

What is SmartRider autoload?

Autoload is an automatic direct debit that tops up your card when it falls below a certain amount. Autoload can be activated by logging into Transperth’s My Account. You can add a card in the bottom left under My SmartRider. Your SmartRider number is on the top right of your card.

Why is my SmartRider card not active?

Is SmartRider still active?

You can find out how much value you have remaining on your SmartRider card: by sending your SmartRider card number by SMS to 13 62 13 (Telstra, Optus and Virgin customers only) or 0456 136 213. by calling the Transperth InfoLine on 13 62 13.

What is my SmartRider number?

Text your SmartRider card number (the nine digits after the SR letters) and we will reply with your SmartRider balance. You should text 13 62 13 for Telstra and Optus customers only. Other customers will need to use 0456 13 62 13 instead. Find out more about SMS services.

Where is my SmartRider number?

How does autoload on transperth work?

Autoload enables a direct debit to be made automatically from a nominated bank account or credit card to your SmartRider card account when the balance on your card falls below the low-value threshold of $6 (standard users) and $3 (concession users). Once Autoload is activated you will begin receiving the 20% discount.

How does autoload work on SmartRider credit card?

How Autoload works. Autoload enables a direct debit to be made automatically from a nominated bank account or credit card to your SmartRider card account when the balance on your card falls below the low-value threshold of $6 (standard users) and $3 (concession users). Once Autoload is activated you will begin receiving the 20% discount.

Can a direct debit be made to a SmartRider?

There are a number of ways you can register your SmartRider. For details go to Register SmartRider. Autoload enables a direct debit to be made automatically from a nominated bank account or credit card to your SmartRider when the balance on your card falls below the low-value threshold of $6 for standard users and $3 for concession users.

How can I connect my SmartRider to my car registration?

All you need is a Transperth My Account with a SmartRider attached. Once you have your SmartRider registered with My Account, and you are logged in: Go to ‘Register for SmartParker’. Follow the prompts to link your SmartRider to your vehicle registration.

How do I lock in my smartride discount?

1. After enrolling, download and activate the app. 2. Drive as you normally do, and confirm the first few trips. 3. Check the app often to see your progress and track your discount. 4. Lock in your final discount at the end of the program. We’ll apply your discount* at your next policy renewal.