Why is my Moto X play not turning on?

Why is my Moto X play not turning on?

If the device is unresponsive or frozen, displays a blank or black screen, or will not respond when the power button is pressed, perform a forced restart. Press and hold the Power and Volume Up buttons for 10-20 seconds. The device will restart and go through the boot-up sequence.

How do I reboot my Moto X?

Master reset from settings menu

1. Back up all data on the internal memory.
2. From the Home screen, tap the Menu key.
3. Tap Settings.
4. Tap Backup & reset.
5. Tap Factory Data reset.
6. Tap Reset phone.

How do you reset a Motorola phone that wont turn on?

With the phone connected to the charger, press and hold the VOL DOWN key. Continue holding the VOL DOWN key, and press and hold the POWER key. Hold both keys down for over 120 seconds, and then release them. When the Flash Boot screen appears on the screen, use the VOL UP key to select the Normal Reboot option.

How do I factory reset my Moto play?

Master reset from settings menu

1. Back up data on the internal memory.
2. From the Home screen swipe up, tap Settings > System > Advanced > Reset options.
3. Tap Erase all data (factory reset) > Erase all data > Erase all data.
4. Wait for the device to reboot.

Are there any problems with the Moto X?

For the most part, there are no widespread device-breaking bugs for the Moto X, and most of its problems tend to be small and relatively easy to fix. If you’re having trouble with your Moto X, here are twenty-one common issues users are complaining about and what troubleshooting methods you can take toward addressing each one. 1.

What to do if your Moto X is not connecting to WiFi?

Toggling Airplane Mode on and off should give your phone an opportunity to reconnect to the wireless network and may resolve any simple issues. If a particular wireless network is giving you a headache, try accessing the Wi-Fi menu and have your phone forget the network. Long tap the wireless network you want to forget.

What to do if your Moto X gets hot?

Overheating can do severe damage to your phone, and, unfortunately, there’s no quick fix for it. The best thing to do is take preventative steps. Keep your Moto X out of direct sunlight. If the back becomes physically hot to the touch, turn off your phone and leave it someplace cool and shady for ten minutes.

What to do if Moto X is giving you a headache?

In your settings menu, select Apps. Find “Moto” and tap it. Then tap “Clear Cache.” The cache is just extra data the app stores to access quickly. Clearing it will not damage the app. If Moto Assist is giving you such a headache that you’d rather just not have it at all, choose “Disable” from the app menu. Disable problematic apps.