Easy tips

Which number can I use to call KPLC?

Which number can I use to call KPLC?

97771
Please call our Contact Centre hotline numbers 97771 or 0703070707 or 0732170170 for service-related enquiries.

How can I check my Kenya power bill online?

The E-bill SMS service allows you to query your electricity account balance and bill due date using your mobile phone. You will be required to type only the first part of your account number in the phone message field, for example, if your account number is 998877-01, just type 998877. Then send this message to 95551.

How do I check if my KPLC token is delayed?

You can email Kenya Power Care [email protected] to find out the status of your prepaid tokens. Remember to indicate your meter number and the amount used to purchase the tokens.

How do I report a problem to KPLC?

Engage with us

  1. National Contact Centre. 97771 or 0703 070 707 | 0732 170 170.
  2. USSD & Telephone Number. Dial *977# or +254 203201000.
  3. Email Us. [email protected].

What is the KPLC Paybill number?

888888
M-Pesa Pay Bill. We strongly encourage our customers to use the paybill numbers 888888 and 888880 for postpaid and prepaid bill payments respectively.

How can I check my KPLC bill by SMS?

KPLC bill query via SMS – check KPLC bill via text

  1. Send your message to the KPLC bill inquiry number 95551.
  2. In a few seconds, you will receive a message containing your current electricity bill and account details.
  3. Besides text, you can also engage with the new Kenya Power contact centre by dialling 97771.

How can I get KPLC statement?

How to check Kenya power statement via SMS

  1. Go to the messaging menu on your mobile device.
  2. Key in the first six digits of your power meter number on the message field, for instance for a 557799-01 account type in 557799.
  3. Send the message to 95551.

How can I get my Kenya Power Bill?

How do I contact Vendit?

  1. Phone Number. + (254) 709 711 000.
  2. FaceBook. VendITkenya.
  3. Twitter. VendITkenya.

How can I recover my KPLC token?

How To Recover Kenya Power Token Messages

  1. On your mobile phone, dial *977#
  2. Navigate to “Prepaid Services”
  3. Select “Latest Token”
  4. Enter your Prepaid meter account number.
  5. Then hit “Send”

Author Image
Ruth Doyle