What powers does the Pension Ombudsman have?
What powers does the Pension Ombudsman have?
The Pensions Ombudsman and Deputy Pensions Ombudsman are appointed by the Secretary of State for Work and Pensions. They have the same powers to make decisions about occupational and personal pension schemes, the Pension Protection Fund and the Financial Assistance Scheme.
Is the Pension Ombudsman decision final?
Determination. The Ombudsman’s Determinations are final, subject to a successful appeal to the courts on a point of law. They are binding on all the parties and enforceable in court.
Who can I complain to about my pension?
The Pensions Ombudsman deals with complaints and disputes about the administration and/or management of occupational and personal pension schemes. You need to contact The Pensions Ombudsman about a complaint within three years of the event(s) you’re complaining about happening.
Who will deal with a complaint or dispute about a pension that could ultimately fall under the remit of the Pensions Ombudsman?
Welcome to The Pensions Ombudsman. We are an independent organisation set up by law to deal with pension complaints.
How long does it take for Ombudsman to make a decision?
We’re able to give some people an answer within 3 months, but for most, it’s still likely to take us longer than 90 days to give an answer about a PPI complaint. Other types of cases will take longer than 90 days, we’ll write to the customer and business to let them know how long it will take.
What do I do if I think my state pension is wrong?
How can I claim the money? Anyone who suspects they have been receiving less state pension than they should have been entitled to should contact the Pensions Service directly at 0800 731 0469.
How do I contact the Pensions Ombudsman?
Contact us
- Address. The Office of the Pensions Ombudsman. 11 Belgrave Road. London. Greater London. SW1V 1RB.
- Phone. 020 7630 2200. Online. Website. Email.
Who should I complain to about my pension?
Who do I contact about my State Pension?
0800 731 7898
To claim over the phone, call the Pension Service claim line on 0800 731 7898 (textphone: 0800 731 7339). Phone lines are open Monday to Friday, 8am to 6pm (except public holidays).
Why was Staffordshire County Council criticised by the Ombudsman?
Staffordshire County Council’s decision not to assess some vulnerable people who may have been unlawfully deprived of their liberty has been criticised in an investigation by the Local Government and Social Care Ombudsman.
When did Staffordshire County Council stop carrying out assessments?
Certain assessments need to be carried out before depriving someone of their liberty can be authorised, if it is believed this is in the person’s best interests and necessary to protect them from harm. But in May 2016, Staffordshire County Council decided it would stop carrying out any assessments except those cases it classified as high priority.
What is the role of the local government and Social Care Ombudsman?
The Local Government and Social Care Ombudsman’s role is to remedy injustice and share learning from investigations to help improve public, and adult social care, services. It also has the power to make recommendations to improve a council’s processes for the wider public.
