Common questions

Where is the OnStar control box in my car?

Where is the OnStar control box in my car?

The Onstar control box should be a small metal box attached to the side of the vehicle (if in the trunk) or inside the plastic paneling (in the dash or behind the glove box). It will usually have an OnStar or LG logo. Don’t remove the box. If you do not see the module on the right side, try the left side of the trunk. Unplug all three connectors.

Where are the screws to deactivate OnStar?

If your vehicle does not have a cargo net in the trunk, the four screws you need to remove should be located in the corners of your trunk. After removing the screws, pull the sill plate up to lift it out of the trunk. Set it and the screws aside in a safe spot while you continue working.

What happens if I Turn Off OnStar in my car?

Even after your service is cancelled, OnStar can continue to collect data from your vehicle for its marketing and other purposes. To prevent OnStar from having access to your driving information, continue with this method to learn how to physically disconnect the OnStar module. Turn the vehicle off.

How do you unplug an OnStar silver box?

Locate the three cable connectors on the bottom of the silver box. To unplug a connector, grip its base with two fingers and press them inward, and then pull the plug straight out. Repeat until there are no cables connected to the silver box.

The Onstar control box should be a small metal box attached to the side of the vehicle (if in the trunk) or inside the plastic paneling (in the dash or behind the glove box). It will usually have an OnStar or LG logo. Don’t remove the box. If you do not see the module on the right side, try the left side of the trunk. Unplug all three connectors.

Why is OnStar not working on my car?

vehicle communication interface module (VCIM) replacement during servicing, may have a condition in which at the time of communication module replacement, some modules were partially programmed or not programmed, rendering the OnStar feature without complete functionality.

If your vehicle does not have a cargo net in the trunk, the four screws you need to remove should be located in the corners of your trunk. After removing the screws, pull the sill plate up to lift it out of the trunk. Set it and the screws aside in a safe spot while you continue working.

Locate the three cable connectors on the bottom of the silver box. To unplug a connector, grip its base with two fingers and press them inward, and then pull the plug straight out. Repeat until there are no cables connected to the silver box.

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Ruth Doyle