Common questions

When do you have problems with your car dealer?

When do you have problems with your car dealer?

If your car has lots of problems, your dealer or mechanic might be screwing it up when trying to find other problems. If you have problems immediately after having your car serviced, it may have been the mechanic’s fault. Examples: transmission problems after transmission servicing or fluid change.

Can a car dealer reject a faulty car?

However, when Julian spoke to the dealership about this he was told he still could not reject the car. So we got back in touch with Skoda and they spoke to him and the dealership directly, and two weeks after our intervention, the car was successfully rejected in July.

What should I do Before I go back to the dealer?

Contact the dealer and warranty insurer before you do anything else. Don’t get the car checked by a mechanic or anyone else before you contact the dealer. You could lose your right to a remedy if you do. When you go back the dealer:

What to do if you have a dispute with a car dealer?

There are many resources for those who are having a dispute with a dealer or a car company, including, for people who have lots of problems with a new car, lemon law replacement; each state’s lemon law information is in your owner’s manual package.

If your car has lots of problems, your dealer or mechanic might be screwing it up when trying to find other problems. If you have problems immediately after having your car serviced, it may have been the mechanic’s fault. Examples: transmission problems after transmission servicing or fluid change.

However, when Julian spoke to the dealership about this he was told he still could not reject the car. So we got back in touch with Skoda and they spoke to him and the dealership directly, and two weeks after our intervention, the car was successfully rejected in July.

How often are car dealership service managers wrong?

They might be right 10 to 20 percent of the time, close 20 percent of the time, and dead wrong 60 percent of the time. I had a customer go through six oxygen sensors when all it was was a shorted wire. What’s the smartest thing you can buy from the dealer? A brand-name extended service contract. So if you’re buying a Ford, get a Ford contract.

There are many resources for those who are having a dispute with a dealer or a car company, including, for people who have lots of problems with a new car, lemon law replacement; each state’s lemon law information is in your owner’s manual package.

What to know when trading in a car with problems?

But low fluid levels may make dealers suspect problems with the vehicle. If the car has air conditioning, make sure it works as intended or charge up the system. Air conditioning fixes can be expensive if something is wrong. Warning lights on the instrument panel will raise suspicions about the car’s condition.

Do you owe an explanation to a dealer?

In any case, the dealer has mechanics that looked at the car. They are professionals and determined a value. I don’t think you owe the dealer an explanation unless you damaged the car between the time they inspected it and the time you turn it over to them. Yes, this is the situation. My own mechanic found the transmission issue.

What happens when a dealer can’t diagnose a problem?

When you take the car to the dealership and explain your problem, you are met with questions and doubt. The mechanic takes the car to diagnose the problem and tells you he cannot find anything wrong with it. The dealer may say that there is a “failure to duplicate” the problem and you are left hanging. Why does this happen and what can you do?

What happens when you take your car to the dealership?

When you take the car to the dealership and explain your problem, you are met with questions and doubt. The mechanic takes the car to diagnose the problem and tells you he cannot find anything wrong with it. The dealer may say that there is a “failure to duplicate” the problem and you are left hanging.

Most manufacturers track issues with a computer network shared between dealers, and your VIN will reveal where and when a problem was first reported to a service department. This can be very handy if you have to go up the chain to the zone manager, or manufacturers warranty customer service help department.

Can you go back to the dealer if your car is faulty?

The vehicle you bought is faulty. Generally speaking, if there is a fault with your car after purchase, and it’s not your fault, you can go back to the dealer to claim under the manufacturer’s warranty or under the CGA guarantees.

What happens if dealer goes out of business?

If a dealer goes out of business before doing so, you could be left holding the bag for payments on a car you no longer have. Don’t agree to be responsible for any extra interest on loan payments for the trade-in after you’ve signed the bill of sale. Don’t drive the car home before the financial paperwork is completed.

When do I need to sue an used car dealer?

Still, let’s take a look at general situations when suing a used car dealer might make sense. Warranty Woes: If you bought a vehicle and it doesn’t run and you end up spending a whole bunch of money on repairs, although the car was supposed to be under warranty, you may be able to successfully recover for expenses and more in a lawsuit.

Can a car dealership sell you a bad car?

Buying a car, whether new or used, can be a little like playing the lottery. Even if you do all your homework, you can still end up with a lemon car or a previously damaged car. Say a dealership does sell you a bad car – you’re going to need to know what to do.

What are the requirements for a used car dealer license in Oklahoma?

Below, we’ll go over the dealership and application requirements you must meet (outlined in the packet) to apply for your Oklahoma used car dealer license. All used car dealer applicants must have an established place of business, meaning your dealership must meet all local zoning and occupancy requirements and have a/an:

Do you have to take your car in for service at the dealer?

If you’ve ever felt you got a raw deal taking your car in for service at the dealer, our anonymous service manager says that may well be true. But he also cites a number of reasons to take your car to the dealer for work anyway—and tells how not to get the short end of the stick when you do.

What should I do if I suspect my car dealer is defrauding me?

See your owner’s manual for addresses and phone numbers. If you suspect your dealer has defrauded the company with false warranty claims, report it and ask them to let you know what happens. Be polite and calm but assertive at all times. Do not take no for an answer but do not act angry or threaten them. This will make matters worse.

What are the ground rules for dealing with a car dealer?

Before we go on, though, let us set out two ground rules: Always be calm and courteous, even when you are not treated well. The service guy might just be right — we at least need to be open to that possibility. Most car dealers are independently owned and are protected by a thick wall of franchise laws, so automakers have limited leverage.

What does it mean when your engine code is p1174?

Additionally, you might see a P1175 code which represents the same problem but is related to Bank 2. But what does that mean and how do you fix it? A P1174 & P1175 trouble code means that your air to fuel ratio is either running too lean or too rich. Engines will have two banks.

See your owner’s manual for addresses and phone numbers. If you suspect your dealer has defrauded the company with false warranty claims, report it and ask them to let you know what happens. Be polite and calm but assertive at all times. Do not take no for an answer but do not act angry or threaten them. This will make matters worse.

Can a car stall if there is no DTC?

If your car’s computer hasn’t thrown any DTCs, you may want to check the following potential components or systems to find the fault. An engine can stall under different conditions, depending on the specific fault. For example, the engine may stall during acceleration, while idling, after reaching operating temperature, or stall intermittently.

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Ruth Doyle