Common questions

Is there a way to disable OnStar GPS tracking?

Is there a way to disable OnStar GPS tracking?

You can discontinue the service at any time, but even after the service is cancelled, the Onstar GPS still continues to track your current location. To maintain your privacy, you must disable the device. Turn off the vehicle and open the trunk. Lift up the trunk liner. This liner covers the spare tire. Set the liner to the side.

Why do I need to disable my OnStar account?

While many people find the OnStar service to be very useful, there are some reasons you may wish to disable it, including a change in budget or its vulnerability to hacking. Step 1: Visit the Onstar website. Visit the Onstar website and select the option to Manage Account.

What can OnStar be used for in an emergency?

Due to the GPS component of OnStar, it can be used as a vehicle tracking system, which the company states is helpful for emergency situations (such as when the driver has an accident and is not responsive) and security (such as tracking stolen vehicles).

How do I remove the OnStar module box?

Step 6: Remove the three connectors on the OnStar module box. Press the tab down on the cord end that connects with the module box port and pull the connector right out. These connectors are similar to landline telephone cord connectors and should be easy to remove. Step 7: Repeat for remaining connectors.

You can discontinue the service at any time, but even after the service is cancelled, the Onstar GPS still continues to track your current location. To maintain your privacy, you must disable the device. Turn off the vehicle and open the trunk. Lift up the trunk liner. This liner covers the spare tire. Set the liner to the side.

What to do if you want to stop using OnStar?

If you want to stop using OnStar, dial 1-888-4-ONSTAR (1-888-466-7827), or press the blue button on your OnStar system to contact Customer Service. The agent you speak with will be able to guide you through the process of canceling your service. You may need to provide certain information during the process, such as contact or billing information.

Do you get turn by turn navigation on OnStar?

Navigation is included for all OnStar Guidance Plan Members traveling through our service areas. This covers approximately 98 percent of the U.S. population and approximately 80 percent of the population in Canada. How do I use Turn-by-Turn Navigation? To get directions, simply push the blue OnStar button and tell the Advisor where you want to go.

When do I need to use OnStar location manager?

The feature is particularly useful when a driver forgot where he or she parked their vehicle. OnStar Location Manager also integrates with OnStar FamilyLink, enabling subscribers to see their vehicle’s location on a map at any time.

If you want to stop using OnStar, dial 1-888-4-ONSTAR (1-888-466-7827), or press the blue button on your OnStar system to contact Customer Service. The agent you speak with will be able to guide you through the process of canceling your service. You may need to provide certain information during the process, such as contact or billing information.

Where are the screws to deactivate OnStar?

If your vehicle does not have a cargo net in the trunk, the four screws you need to remove should be located in the corners of your trunk. After removing the screws, pull the sill plate up to lift it out of the trunk. Set it and the screws aside in a safe spot while you continue working.

How do I log in to my OnStar account?

Step 1: Visit the Onstar website. Visit the Onstar website and select the option to Manage Account. Step 2: Login to your account. Simply enter your OnStar account username and password, then press the “Login” button to gain access to your account.

How is OnStar responding to Chevy Silverado thefts?

In a statement, OnStar responded to the rash of Chevrolet Silverado thefts by saying it was working “closely with law enforcement in Texas to understand the details of theft methods being used.” Subscribe to GM Authority for more Chevrolet Silverado news, Chevrolet news, and around-the-clock GM news coverage.

What should I do if my OnStar light goes off?

Pressing the OnStar button beneath the rearview mirror should now result in dead air. If the OnStar light was previously on, it should now be off. You should also check your other vehicle systems to make sure that none of them were affected. Turn on all lights, radios, and other electric features.

Where is the OnStar device on my car?

There are four screws in each corner of the trunk that are holding the plate in place. Unscrew them and set the plate aside. Pull the top right of the trunk shell back to reveal the Onstar device. The device is a metal box with the Onstar logo. Pull out the three wires connected to the Onstar device.

Is there a way to completely eliminate OnStar?

The only way to completely eliminate OnStar is to physically disconnect the module from your vehicle. Other than the OnStar system and its related services (Automatic Crash Response and Emergency Services), no other system in the vehicle should stop working when you disconnect the module.

How do I access the OnStar system in my car?

Pull the right side of the right pane toward the front of the vehicle, then back towards the middle of the vehicle to access the OnStar system. You will not need to remove the side pane; just get it out of the way. Disconnect the three connectors you see going into the OnStar unit at the front.

While many people find the OnStar service to be very useful, there are some reasons you may wish to disable it, including a change in budget or its vulnerability to hacking. Step 1: Visit the Onstar website. Visit the Onstar website and select the option to Manage Account.

Where do I Find my OnStar login password?

This is located on the left-hand side of the OnStar landing page under the option to “Buy Minutes or Data” and above the choice to “Activate Pre-Owned Vehicle.” Step 2: Login to your account. Simply enter your OnStar account username and password, then press the “Login” button to gain access to your account.

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Ruth Doyle