Common questions

How to engage customer and employee engagement can?

How to engage customer and employee engagement can?

Engage Customer. Our mantra is that organisations need to be where their customers are. They need to cut across their own internal silos, take a more holistic view of their customers, both internal and external, and deliver a consistent and appropriate service across all channels, offline, online, social and mobile.

How can I engage with my customers online?

The main advantage to online communities and forums is that you are able to directly engage your customers by answering their questions, having discussions that are relevant to your industry, keeping them updated, and sharing information that they care about or are looking for.

Why do customers want to give us feedback?

Before we dive into how to communicate with these customers, let’s take a look at why they would spend their valuable time offering us their feedback. According to a whitepaper by TFM&A Insights, most customers give feedback because they want to express their opinion (64%).

Why is it important to engage with your customers?

As a business owner, you’re already aware that your customers are the lifeblood of your business. And that’s why it’s important that you engage with them. The problem is there are plenty of companies out there who just don’t understand the importance of engagement and insist on shoving sales pitches down the throats of their customers.

What does FCM stand for in futures market?

An FCM is an individual or organization that solicits and/or accepts orders to buy or sell futures contracts, options on futures contracts, retail foreign exchange contracts or swaps and accepts money or other assets from customers to support such orders. An FCM also has the responsibility of collecting margin from customers.

What makes FCM a full service consulting firm?

We’re a full-service consulting firm—but we’re more than your average consultants. Our team has three decades of experience leading high-performing teams, processes and technologies for iconic global enterprises. We work side-by-side with our clients to deliver real, game-changing results, not just slide decks.

Where are customer funds held in a FCM?

Sequestered amount (cleared swaps customer collateral). Funds deposited with an FCM, or otherwise required to be held for the benefit of customers, to margin swaps cleared through a registered derivatives clearing organization (DCO) are currently held in a sequestered account in accordance with applicable DCO rules.

What makes a FCM a clearing FCM?

Clearing FCMs are required to hold substantial deposits with the clearing house of any exchange of which it is a member. A non-clearing FCM must have its customers’ trades cleared by a clearing FCM. Additionally, FCMs must also meet the Commodity Futures Trading Commission (CFTC) guidelines: Segregation of customer funds from the FCMs funds

Author Image
Ruth Doyle