Common questions

How do I manually update Sophos Antivirus?

How do I manually update Sophos Antivirus?

Sophos Mobile Security for Android

  1. Launch the Sophos Mobile Security for Android by clicking the Sophos icon.
  2. Click Settings on the upper right corner of the page.
  3. Under Settings, you will see the Sophos Anti-virus engine. It contains the Version, Last Update, and Update mode.

What is the latest version of Sophos Endpoint?

Components

Sophos Endpoint Security and Control 10.8.12 VE 3.83.3 November 2021 10.8.4.4 VE 3.77.1 October 2019
Sophos Anti-Virus 10.8.12.23 10.8.4.227
Threat detection engine 3.83.3 3.77.1
Sophos Client Firewall Windows 8 and later 3.0.6
Sophos Client Firewall Windows 7 and earlier 2.9.7

How do I update Sophos antivirus on Windows?

For Windows

  1. Right-click the Sophos shield icon in the system tray.
  2. Select Open Sophos Endpoint Security and Control. Allow the program to make changes to the computer.
  3. Under the Updating section, select Configure updating.
  4. Enter the location details from where the computer will get the updates.

How long does Sophos take to update?

By default, Sophos AutoUpdate is scheduled to update every 10 minutes if you are permanently connected to your company network, or every 60 minutes if you are permanently connected to the internet.

How often is Sophos updated?

every 60 minutes
By default, an update manager checks the Sophos databank for software updates every 60 minutes. You can change this update interval. The minimum is 10 minutes and the maximum 1440 minutes (24 hours).

How do I update Sophos on Mac?

Configuring update settings

  1. Right-click the Sophos shield icon in the system tray.
  2. Select Open Sophos Endpoint Security and Control. Allow the program to make changes to the computer.
  3. Under the Updating section, select Configure updating.
  4. Enter the location details from where the computer will get the updates.

Why is my Sophos antivirus not up to date?

Like all automatic updates on the appliance, Sophos will try again. If the cause of the failure is intermittent, it is likely that subsequent updates succeeded. To further troubleshoot why the update failed, you may want to review the anti-virus logs. To monitor the update attempt in real time: Log into the CLI. Issue the antivirusupdate command.

How often should I update my Sophos Update Manager?

It is recommended to update your air-gapped network once a day. To make sure that your non-air-gapped Sophos Update Manager server is up-to-date, and that you are copying the latest Sophos Endpoint Security and Control package (including the IDE files), it must be showing no errors and the last update is showing the recent date and time.

Where do I find the update source for Sophos?

The default update share is a UNC share \\\\ \\SophosUpdate, where ComputerName is the name of the computer where the update manager is installed. If the update source is a non-default update share on your network, enter credentials for the account that has read rights to the share.

How to select an update source for an update manager?

In the Configure update manager dialog box, on the Sources tab, click Add. In the Source details dialog box, in the Address field, enter the address of the source. The address can be a UNC or HTTP path. If you want to download software and updates directly from Sophos, select Sophos.

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Ruth Doyle