Common questions

How do I connect my Hive hub to Wi-Fi?

How do I connect my Hive hub to Wi-Fi?

Log into the Hive app and tap your Hive Leak Sensor. When viewing the product page, tap the settings icon on the top right and then tap ‘Change Wi-Fi’. You will be guided through steps to connect to your new network.

Why is my Hive hub not connecting?

Unplug Hub 360 from the wall socket and reinsert it, wait for the hub to reboot (this can take about 10 minutes) then refresh the Hive app dashboard page in the app. Step 4. You can reconnect the hub to your Wi-Fi by going to your Hive app, tap the Hub 360, Settings, Change Wi-Fi, and follow the in app instructions.

Does Hive hub have to be plugged into router?

Our newest hub, Hive Hub 360 connects via Wi-Fi, our other hubs need to be physically connected to your broadband router using a network cable (provided with the hub) to allow you to control your Hive products remotely.

What WIFI channel does hive use?

Zigbee channel 20
Hive uses low-power zigbee mesh to communicate between their devices. This unfortunately uses the same 2.4GHz band that wifi 802.11g/n uses, and can be easily drowned out by wifi. Hive uses Zigbee channel 20 which is between the channel 8 and 9 wifi centre freqencies.

How do I know if my hive hub is working?

1. Check our service status page (status.hivehome.com) to see the status of the Hive app and website. 2. Check that your broadband connection is working.

What are the 3 lights on a hive hub?

If your Hive Hub remains offline then please contact us. No lights = Hub or power cable could be faulty. Solid Red = Hub failed to connect to the internet. Solid Red & Green = Hub failed to start correctly.

Can I use Hive without broadband?

Hive Active Heating – Your heating will continue to work. Until your broadband connection is restored you can control your heating manually from your thermostat. If your heating is in schedule mode it will continue to run to the schedule that you have set. Hive Active Plug – Your plug will continue to work.

What WIFI channel does Hive use?

How do I connect my Hive to a new router?

How do I change the Wi-Fi router or network that my Hive View or Hive View Outdoor is connected to?

  1. Head to your Hive mobile app and log in if required using your Hive username and password.
  2. Select the camera you wish to view from the dashboard.
  3. Select the “Settings” icon, and then “Change Wi-Fi”

How do I reconnect my hive hub?

You can reconnect the hub to your Wi-Fi by going to your Hive app, tap the Hub 360, Settings, Change Wi-Fi, and follow the in-app instructions. Step 6. Go back to ‘Menu’ in the Hive app, tap ‘Manage devices’ then refresh the page. If the hub is showing as ‘connected’ you’re done!

Does hive work on 5Ghz WiFi?

Hive View works on both 2.4Ghz and 5Ghz frequencies so you need a router which supports either of these frequencies in order to install and use Hive View.

Where do I connect my hive hub 360?

Connect your Hive Hub 360 to a mains power socket using the power cable in the box. For your hub to work at its best you should avoid placing it on the floor or in an enclosed area such as a cupboard.

How do I set up my hive signal booster?

To set up your Signal Booster: 1. Unpack your Signal Booster and read the safety notices on the leaflet in the box. 2. Choose a location for your Signal Booster. It should be plugged into either a mains power socket or an extension cable that can be left switched on.

What do you need to know about the hive hub?

Included in many of our standard packs, the Hive Hub connects your Hive products and lets you manage them remotely with the Hive app on your smartphone, tablet or laptop. What is a Hive Hub? The Hive Hub is the heart of your connected home.

How to install hive OS and to set up workers?

Worker installation and setup 1 Creating An Account. Before installing Hive OS on your rig, we recommend creating an account first, or logging into your existing one. 2 Adding Your Workers. 3 Choosing An Installation Type. 4 Downloading The Image. 5 GPU Installation. 6 ASIC Installation. 7 Finishing Setup.

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Ruth Doyle