Does Fido have a retention department?
Does Fido have a retention department?
They do not have a loyalty department per se most if not all the reps are trained for this so you can call customer service and speak to a representative.
How do I get a hold of Fido?
Anything you need, you can always reach us over Facebook, Twitter or by dialing 6-1-1 or by dialing 611 on your Fido.
How do I talk to a Fido representative?
If you are a prepaid customer, choose the options 4 – 4 – 1 from the main menu to talk to a customer service agent. To contact us by phone, you may dial 611 from a Fido handset or 1-888-481-3436 from any other phones.
What is Fido winback?
If you recently switched away from Fido, you may be eligible for the latest ‘winback’ offer, which are targeted sweetheart deals to lure back former customers. According to RFD, the latest offer is a $50 per month plan with 15GB of data and unlimited nationwide calling and global text.
How do I contact Fido technical support?
1 (514) 933-3436
Fido Solutions/Customer service
What is 10 digit Fido number?
All Fido account numbers are 9 digits long. Have you tried using your phone number? It’s 10 digits long. It’s possible that they need your phone number instead.
Is there a phone number for Fido?
What is my Fido number?
If you have a monthly account, your account number can be found on the left side of your My Account page under Account Details. If you have a Prepaid account, you will have to contact customer service for this information.
How do I contact Fido winback?
I was given Another phone number (1.855. 343.6946) by Fido for callback. Someone picked it up on the first ring and after a few minutes of checking, she was able to offer me the same plan.”
Can Fido reduce my bill?
If you wish to lower your bill, you still need to pay-off the full amount of your phone. That can either be done by paying the downgrade fee (amount remaining on your phone) or switch to a plan which contains the same amount of subsidy towards your phone.
What is your Fido number?
You can login to you account on fido.ca and you will see it right away on your left. You can also dial *28 from your Fido phone and you will get your account number and your balance.
How do I find my Fido account number on the app?
You can find your account number in My Account on fido.ca. After logging in, click Profile near the top of the page. Hey rld and welcome to the Community! You can find your account number in My Account on fido.ca.
Where can I get a Fido phone number?
TELEPHONE. Speak to a Fido representative. 1-888-945-FIDO (3436) Business hours: Weekdays from 9 a.m. to 9 p.m. and. Weekends from 9 a.m. to 6 p.m. Mandarin and Cantonese: 1-866-888-FIDO (3436) Weekdays from 9 a.m. to 10 p.m.
Can a FIDO company offer a better retention plan?
In their attempt to retain you with Fido, Customer Retention / Relations will try to offer you a plan of similar or better value compared to its competitors. So, it is always in your best interest to be well-aware of plans that are currently available in the market before negotiating.
What to do if your Fido account has been cancelled?
Contact us so we can make things right or help you through the cancellation process. 1-866-282-3436 We’ll need you to give us a call so we can process your cancellation request and ensure you are informed of any details relating to your account. Did you know? The Fido Terms and Conditions page has all the details about cancelling your service.
How does Fido work with the loyalty program?
Fido also offers a loyalty program called Fido Rewards where customers can accumulate 5% of their monthly bills (pre-tax) in FidoDollars. FidoDollars can then be redeemed (at a rate of 1 FidoDollar to CA$1) towards a new handset or up to two months of a newly added voice / data add-on.
