Common questions

Do micro filters need replacing?

Do micro filters need replacing?

Normally, you’ll need a microfilter for every phone socket in your home where you’ve got some kind of telephony or broadband equipment plugged in. Without microfilters you may get problems with your BT Broadband or hear noise on your phone line.

Do Microfilters wear out?

Re: Do microfilters wear out? In theory anything can fail, but there is no documented life span to a microfilter. It may be a sympton of some other fault e.g. a dry solder joint in the faceplate that is finally showing its ugly head.

How do I know if my ADSL filter is faulty?

The usual symptom of a failed filter is frequent DSL disconnects or slow internet speed. The usual procedure to test for failed filters is to remove all filters and all other devices and extension cables from the telephone line.

What happens if you dont use a microfilter?

Microfilters stop broadband and voice signals interfering with each other. Without them, you’re likely to have problems with your broadband connection and speed. You may also hear high-pitched noises and interference when using your phone line.

Do DSL filters fail?

ADSL filters are a surprisingly common point of failure for home broadband connections. These seemingly innocuous little devices separate the low-end frequencies required for voice calls from the high-end frequencies needed for your ADSL connection.

Do Microfilters speed up broadband?

Once the microfilters have all been plugged in, a broadband user can connect his or her modem to the BT NTE5 mastersocket, through a microfilter. Unbeknown to most users, this conventional approach can result in substantially lower connection speeds than the line is actually capable of.

What do Microfilters do?

The microfilter plugs into your phone connection, splitting the frequency of your line. This allows your broadband to use one frequency and your phone calls to use another, meaning both can be used at the same time. The microfilter stops interference on both your phone calls and internet connection.

Can an ADSL filter stop working?

ADSL filters are a surprisingly common point of failure for home broadband connections. If you have a two-way splitter coming off the wall socket (to serve a phone and a fax machine, for example), make sure the filter is plugged in before the splitter.

Why is my ADSL light not on?

If the ADSL light does not turn on, this means that the modemcannot establish a connection with your ISP. There are severalsteps you can take to try and resolve this problem: Verify the ADSL cable is securely inserted into both themodem/router’s ADSL port and the microfilter.

How many Microfilters do I need?

You’ll only need to use microfilters if you have a standard main phone socket with one port on the front. For your microfilters to work properly, you’ll need to plug one into every socket you’re using in your home. You’ll get two microfilters with your router, but if you need more you can buy them online.

Do DSL filters affect Internet speed?

Does a DSL Filter Make My Internet Faster? DSL filters separate the voice and data signals sent through phone lines, ensuring that neither signal interferes with the other. This allows for the bandwidth dedicated to Internet upload and download speeds to be maximized.

What to do if your microfilter is not working?

Plug the phone cable into the microfilter’s phone socket. If you’re having problems with your broadband connection, we may ask you to check your microfilters. Here’s what you’ll need to do: (Your master socket should be close to where the telephone line enters your property. See our Master socket guide if you need help finding it).

Why do I need a microfilter for my broadband?

Microfilters stop broadband and voice signals interfering with each other. Without them, you’re likely to have problems with your broadband connection and speed. You may also hear high-pitched noises and interference when using your phone line.

Why do I need a microfilter on my BT phone?

A microfilter is a device that allows broadband to work at the same time as your phone service. Without microfilters you may get problems with your BT Broadband or hear noise on your phone line.

When do I need a microfilter for my master socket?

If your master socket has one socket: You must use a microfilter for every phone socket in your home with any phone or broadband equipment plugged in (including your Hub, phones, answer machines, digital TV boxes, and alarm systems). If you need to order more microfilters from BT, go to www.bt.com/shop >

Author Image
Ruth Doyle