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How do I get my sound back on Xfinity?

How do I get my sound back on Xfinity?

XFINITY TV No Sound

  1. Click the XFINITY button on your Xfinity TV Remote Control.
  2. Scroll to the Gear Icon.
  3. Choose “Device Settings”.
  4. Select “Audio”.
  5. Go into “HDMI Audio Output” and switch it to “STEREO.”
  6. Adjust Settings on your Actual TV (Samsung, LG, Sony… etc.) Look them up by Brand.

Why does Comcast lose sound?

The sound and audio issues can be caused by the server or network outage from Comcast’s end. For the most part, the outage cannot be fixed by the users since it’s the task of the technical team. Once they fix the outage issue, the sound issue will be fixed.

How do I get the sound back on my TV?

Increase the volume on the TV and/or your connected media device (streaming player, Blu-ray player, cable or satellite box, etc.). Check the audio settings on your TV and connected devices. Turn off and unplug your TV and connected devices. Inspect the TV cables and ports, then check the ones on your devices as well.

Why do some TV channels have no sound?

If you have audio on most channels, but have silence on some or all of your local network channels, you may have the Secondary Audio Programming (SAP) turned ON. The SAP feature allows your TV, VCR or Digital Cable box to tune in a second “track” of audio programming. Local network channels are a good example of this.

How do I fix the sound on my cable box?

  1. Make sure your TV and receiver aren’t muted.
  2. Adjust the volume on your remote.
  3. Make sure the output on your TV is set to stereo or surround sound.
  4. Unplug your receiver, wait at least 60 seconds, and plug it back in.

How do I fix the sound on my Xfinity TV?

One TV Only Troubleshooting

  1. Access the TV Adapter’s or TV Box’s main menu.
  2. Select Setup.
  3. Select Audio Setup.
  4. For the Set volume to optimal stereo option, select Yes to automatically adjust the volume to the optimal level for stereo output. Note: If you select No, your current volume settings will be retained.

Why is the sound off on my TV?

If you’re using an Android TV or Google TV model and it’s connected to the HDMI In (ARC) or HDMI IN (eArc/ARC) port on an audio system, such as a soundbar or home theater system, try changing the Digital audio out, A/V sync, and Pass through mode settings: Set Digital audio out to PCM. Open the Settings menu.

Why is there no sound on my Comcast TV?

We want to see if there’s a problem with that port. Then, turn on the second device and see if you’re getting sound. If you are not, the problem is your television. If you are getting the sound, the problem is Comcast. If the problem is your television, try connecting the HDMI cable to another HDMI port.

What to do if you have audio problem with Xfinity TV?

Press the INFO button. Highlight Setup and press 5 or ENTER. Highlight Audio Setup. Select the desired language. If the issue is still occurring, please contact us for further assistance. Verify that no earphones or headphones are plugged in to the TV or any other connected device. Determine if the problem is happening on multiple TVs.

How can I get my Comcast picture and sound to work?

Hit the Menu button on your Comcast remote control twice. Then click on Audio Setup on the Menu listings on your screen. After that, look at the HDMI sound setting. If it’s OFF, turn it to ON. Then hit the Menu button again to clear the screen. Your picture and sound should be on at this time.

Why is my Xfinity remote not working properly?

If the remote is programmed to control the television volume, it may have to be programmed to control the video device volume. If the issue is still not resolved, reset the video device by unplugging it for 30 seconds and then plug it back in.

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Ruth Doyle