Common questions

What happened affinion?

What happened affinion?

In 2013, Affinion settled allegations with 47 states that its companies misled consumers regarding membership in discount clubs. A $19 million fund was instituted to refund customers who had been subject to unauthorized charges.

What does Affinion do?

With more than 35 years of expertise in customer engagement, product development and targeted marketing, Affinion provides programs in subscription-based lifestyle services, personal protection, insurance and other areas to help generate increased customer loyalty and significant incremental revenue for more than 5,550 …

What does CX loyalty do?

cxLoyalty, a JPMogan Chase company, is a leading provider of loyalty technology services. We design, administer, fulfill and deliver market leading loyalty programs for our respected clients and their customers.

What is Affinion International Limited?

Affinion International Ltd. provides tailored customer engagement solutions. The Company offers multi channel distribution, product development, and marketing services. Affinion International serves financial, telecommunications, retail, and travel sectors worldwide.

Who owns CX loyalty?

JPMorgan Chase
cxLoyalty/Parent organizations

What is cxLoyalty Int Ltd?

Affinion International, which owns UK call centre agency Affinion Travel, has re-branded as cxLoyalty. This includes travel services as benefits to banking customers via loyalty programmes. More widely, the company provides customer engagement and loyalty solutions to banks, insurance and telecommunications businesses.

Who owns Tenerity?

How many customers does the Affinion Group have?

Affinion designs, markets, and services programs that deal with customer relationships for other businesses. The company claims to reach 250 million consumers in 20 countries.

What was the settlement with the Affinion Group?

In 2013, Affinion settled allegations with 47 states that its companies misled consumers regarding membership in discount clubs. A $19 million fund was instituted to refund customers who had been subject to unauthorized charges.

Why are there so many lawsuits against Affinion?

Affinion markets accidental death and dismemberment policies to banks, to be provided to consumers as ‘customer appreciation’. Affinion has paid millions of dollars in civil claims and state attorney general claims, in 47 states, for unfair and deceptive trade practices, and faces multiple class-action lawsuits.

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Ruth Doyle