What is considered Adelaide Metro?

Adelaide Metro is Adelaide’s public transport system. The Adelaide Metro network operates around greater metropolitan Adelaide (PDF, 4770 KB), using buses, trains and trams. The Department for Infrastructure and Transport has contracted a number of private transport providers to run regional transport services.

How do I contact Adelaide Metro?

Visit us. Adelaide Metro InfoCentre. Adelaide Railway Station (near the barrier gates to the trains) North Terrace, Adelaide.
Call us. Adelaide Metro InfoLine. Phone: 1300 311 108. Open 7am–8pm every day.
Message us. These forms will open in a new browser window.

How do I make a complaint to Adelaide Metro?

If you are unhappy with their response, or you believe that the complaint is of a serious customer service or safety matter, you can make a complaint through the Adelaide Metro InfoLine. or by phoning 1300 311 108.

Are trams free in Adelaide?

❊ Free City Services with Adelaide Metro. The Free city tram takes you between the South Terrace tram stop, the Entertainment Centre, Botanic Gardens and Festival Plaza. The Free city tram will also take you to the new Royal Adelaide Hospital at the west end of North Terrace.

Does Adelaide have metro?

Adelaide Metro is Adelaide’s public transport system, comprising buses, trains and trams.

What is regional South Australia?

Regional. South Australia. Definition. (also called Country Region) Regional South Australia is all postcodes and suburbs not included or partly included in the ABS greater Adelaide definition.

How long does it take for a MetroCard to recharge?

Please remember if you top up online (or set up an auto-recharge for the first time) before 9pm, the value will be available when you validate your metrocard the next day. If you do this after 9pm, you’ll need to wait 24-48 hours for the metrocard balance to update.

What happened to metroMATE?

The South Australian government is encouraging passengers to use three privately-developed apps instead, and the existing metroMATE app will be discontinued after early July. All three are available on the Apple App Store, however only Moovit and Transit are available for Android mobile operating systems.

How do I report a lost Metrocard?

If your card is lost or stolen, you have two options:

File a report online. This is your best option.
Call 511 and follow the prompts get to the Balance Protection Program.

Who can travel free Adelaide Metro?

High school students aged 15 or older must carry a South Australian government-approved student ID card. On weekends, South Australian school holidays and public holidays, two children under the age of 15 can travel free when they are with an adult who is using an adult Daytrip MetroTicket.

Where is the Visitor Information Centre in Adelaide?

The Adelaide Visitor Information Centre is located in James Place just off Rundle Mall in the heart of Adelaide’s shopping precinct offering assistance to local, interstate and overseas visitors.

Where are the public transport kiosks in Adelaide?

The latest public transport digital kiosk has been installed at the Adelaide Metro InfoCentre in the Adelaide Railway Station. The kiosk provides all your public transport information, including:

When does the ITC open in Adelaide Metro?

Open 7am–8pm every day (7am–12:15am on special event days) These forms will open in a new browser window. We use the Interpreting and Translating Centre (ITC) to help Adelaide Metro customers. You need to say the language you need in English (e.g. say ‘French’ not ‘Français’).

What is considered Adelaide Metro?