Common questions

Can you use any YouView box with Plusnet?

Can you use any YouView box with Plusnet?

I’ve already got a YouView set top box, can I use it with YouView TV from Plusnet? No, you can only use a set top box supplied by Plusnet.

Is Plusnet stopping YouView?

A spokesperson for Plusnet said: “We are simplifying our product range and from 1 November we will no longer provide YouView TV as part of our broadband service to existing customers. Customers will still be able to enjoy great content as part of the BT Sport App.”

What is YouView TV from Plusnet?

Plusnet’s TV offer was based on YouView, a hybrid over-the-air service that offers Freeview channels along with broadband-based streaming players (similar to Freeview Play) AND additional pay-TV options.

How do I connect Plusnet to my TV?

Re: TV Connection Go into the settings on the Humax box and find the network options. It’s in menu / system / network. Select configure Ethernet / OK / configure IP / OK /select DCHP / OK and see if that works.

What is the latest Plusnet router?

Hub One
What is the latest Plusnet router? Plusnet’s latest router is the Hub One, which comes with its fibre broadband packages. Customers on Plusnet’s 10mbps ADSL service get the more basic Hub Zero router.

What is happening to YouView?

YouView will be phasing out support for the YouView mobile app with final support ending on the 31st March 2020. The YouView mobile app will then be removed from the App Store and Google Play. BT are be opening up the remote record functionality within the BT TV app for all* YouView users by the end of March.

What channels do I get with YouView?

A basic YouView box gets you over 70 digital TV channels, including: BBC, ITV, Channel 4, Channel 5, and lots of entertainment, news, and radio channels. You can add on tons more with BT TV or TalkTalk TV too – such as Sky 1, Nat Geo, Comedy Central, and Disney Channel.

Do I have to pay for YouView?

There is no monthly subscription charge. However, there are half the amount of TV channels available with YouView and even less choice in terms of pay-per-view content.

How do I change my device from 2.4 Ghz to 5GHz Plusnet?

Re: Having to switch between 2.4GHz and 5GHz Continue to Advanced Settings. Click on Wireless. Click 5GHz tab. Change ‘Sync with 2.4Ghz’ to No.

How long does a Plusnet router last?

If it’s kept powered on 24/7 so it is not subjected to warm up/cool down cycles and well ventilated (and out of direct sunlight) so it doesn’t get too hot it’s quite reasonable to expect 5 to 10 years.

Which routers do Plusnet use?

What is the latest Plusnet router? Plusnet’s latest router is the Hub One, which comes with its fibre broadband packages. Customers on Plusnet’s 10mbps ADSL service get the more basic Hub Zero router.

What is the difference between YouView and Freeview?

Freeview offers 70 channels, as well as 15 HD channels if you’ve got an HD TV and a set top box with Freeview HD. YouView has the same number of channels, with the option to get a lot more when you get with a pay TV service from BT or TalkTalk.

Can You Use Your router with YouView from Plusnet?

Our router is fully compatible with the YouView TV from Plusnet service. You’ll be able to use it as soon as it arrives at your home. Other routers may work, but we can’t offer any support with setup, or if you have problems.

Why did Plusnet scrap the YouView TV service?

Plusnet’s reasoning behind scrapping the service is apparently to focus on their value broadband brand and providing high quality customer service.

Can you add TV to your Plusnet package?

In theory, Plusnet customers can upgrade before then to add TV services to their broadband package, and Plusnet do highlight this as an option in their official statement. However, there is anecdotal evidence on their forum that some customers are struggling to sign up to the service now, and that these issues have been ongoing for a while.

What kind of cable do I need for my YouView box?

You’ll need a HDMI cable, which we’ll supply (or you can use a SCART cable if you have a YouView+ box) to connect your set top box to your TV. To view HD content, you must connect your set top box to a HD Ready television with an HDMI cable.

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Ruth Doyle