Is there SupportAssist Optimize my system tool not functioning?
Is there SupportAssist Optimize my system tool not functioning?
I have Dell SupportAssist (v.2.0.6875.668) and SupportAssistAgent (v.2.0.1.7) installed on my Dell Inspiron 11 3000 laptop. Hardware Checkup function, etc. works fine. However nothing happens when I click on the Optimize My System tile.
What to do if Dell Support Assist is not working?
You can try uninstalling Support Assist and then reinstall it to fix the “SupportAssist not working” issue. To do this, follow the steps below: Step 1: Open the Settings application and open the Apps part. Step 2: Now, find Dell SupportAssist and uninstall it.
How to fix SupportAssist will not scan hardware?
All you have to do is add the folder C:\Program Files\Dell\SupportAssistAgent to the “Allow List” in Malwarebytes, under “Settings” and then the “Scan Hardware” component will work properly. I visit the Malwarebytes Forums daily and have reported the issue to them, and they are working on a fix. This is just a temporary solution. Have a great day.
Where can I find SupportAssist logs on my computer?
Go to C:\ProgramData\SupportAssist\Client\Agent\logs and capture ApplicationLogs folder. 2. Go to C:\programdata\supportassist\client\SRE and collect JSONFromDELL, JSONFromSRE & ExceptionLog.log (if any) do not collect LocalDB folder & Extendedlogs. 3. Go to C:\programdata\supportassist\client\TTK\Library and collect Logs folder.
Is there a fix for SupportAssist not working?
Apologies that SupportAssist is not performing as expected. Unfortunately, you’re not the only one with this issue, but fortunately there is a fix. A new version of SupportAssist has just been released, so the best way to take advantage of it is to remove all instances of SupportAssist from your computer.
You can try uninstalling Support Assist and then reinstall it to fix the “SupportAssist not working” issue. To do this, follow the steps below: Step 1: Open the Settings application and open the Apps part. Step 2: Now, find Dell SupportAssist and uninstall it.
How to remove support assist from Windows 10?
1 Press the Windows Logo key + “R”. 2 Type %programdata% and press Enter. 3 Delete the following folders: 3.1 PCDr. 3.2 PC-Doctor, Inc. 3.3 SupportAssist.
Why is Windows Quick Assist not working on my computer?
I gave it a quit try, but I stopped at using a MS account – I’ll try on a different machine later. re maturity: Two machines had an issue with Winkey+ search query for the past day. At first, it would only work if I was connected, then after KB3176495 was installed yesterday, it would not work at all.
