Common questions

What causes a clock to stop working?

What causes a clock to stop working?

When battery operated clocks stop working, it’s usually caused by one or more of the batteries. Either a battery has lost its charge, or battery acid has leaked, causing corrosion. Repair of a battery operated clock typically comes down to the batteries and the battery compartment, making the fix simple.

How do you take apart a clock?

Firmly grab the mounting point or “hub” of the hour hand and pull up. If this does not work, grab your trusty needle nosed pliers again. Place them under the hour hand were it mounts to the movement and gently rock back and forth while pulling up. Once the hour hand is off, that’s normally it.

How does a clock mechanism work?

Unlike their digital and quartz counterparts, mechanical clocks don’t depend on a battery to keep time. Every mechanical clock needs energy to run. Winding your clock actually winds an internal mainspring. When the mainspring slowly unwinds, it puts a series of parts in motion which results in the turning of the gears.

What to do if your mobile time clock is not working?

If the Clock In button does not appear on the When I Work app dashboard for any employees, the mobile time clock method may be turned off. Solution: If you’re a manager or account holder, follow our instructions to allow employees to clock in from their mobile devices. Otherwise, ask a manager or account holder for help.

Why is the clock in button not working?

The Clock In button does not appear on the dashboard if there are already completed entries on the employee’s timesheet that match the shift they are attempting to clock into. Solution: To allow an employee to clock into their shift through the mobile app, delete the corresponding timesheet entry.

Why do I get the wrong time clock on when I work?

If the job site or schedule address pin looks like it’s in the right spot in the map, the employee might be in the wrong place. Solution : Make sure the employee knows where to be when clocking in. When I Work uses the address for the schedule or job site do determine where employees should be when they clock in.

When do I clock in when no shift is scheduled?

An employee is clocking in when no shift is scheduled. The Clock In button appears greyed out if employees are not allowed to clock in anytime. The message below appears.

What causes a spring driven clock to stop working?

Trouble shooting your spring driven clock movement. In many cases the complaint with a mechanical clock is that it stopped working after it was moved. This is usually from someone moving the clock without taking the pendulum off and this puts the clock out of beat.

If the Clock In button does not appear on the When I Work app dashboard for any employees, the mobile time clock method may be turned off. Solution: If you’re a manager or account holder, follow our instructions to allow employees to clock in from their mobile devices. Otherwise, ask a manager or account holder for help.

The Clock In button does not appear on the dashboard if there are already completed entries on the employee’s timesheet that match the shift they are attempting to clock into. Solution: To allow an employee to clock into their shift through the mobile app, delete the corresponding timesheet entry.

If the job site or schedule address pin looks like it’s in the right spot in the map, the employee might be in the wrong place. Solution : Make sure the employee knows where to be when clocking in. When I Work uses the address for the schedule or job site do determine where employees should be when they clock in.

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Ruth Doyle