Top Component of a Phenomenal Customer Service
If you wish to grow your business exponentially, you will have to pay attention to your customer service and work towards your corporate philosophy. A survey conducted by a leading business magazine pointed out that a customer is willing to pay more to receive better customer service. Many customers even say that they stopped doing business with a company entirely if they offered poor customer service. This survey well proves that the satisfaction rate and retention rate for a customer largely depend on the quality of customer service and corporate philosophies, which is your company culture. Thus, as a business,...