What did TSB fail to do in IT meltdown?
What did TSB fail to do in IT meltdown? In particular, TSB is accused of failing to “adequately” assess whether Sabis was capable of delivering the new plan. As a result, “TSB went live with a platform that was, in the event, neither stable nor complete.” Why did Sabis not run tests on TSB data centres? “If these findings are right, Sabis [Sabadell’s in-house IT arm] rolled the dice by running tests on only one of TSB’s two new data centres and this decision was kept from me and the rest of the TSB board,” Pester said. What does a...