How do you tell a customer you are running late?
How do you tell a customer you are running late? When you tell the client about the delay, offer him something to make up for the inconvenience. For example, offer him a discount on that project or on a future project to encourage him to give you another chance. You can also offer to throw in additional items or services at no cost. How do you respond when a customer tells you that you're taking too long to help them? Address the Issue. Customers who are already frustrated with long wait times are likely to become more incensed if management...